Price Match Policy
Price Match Policy
At Mr Tobacco, we strive to offer competitive pricing across all our products. If you find a lower price on an identical item from a qualified retailer, we’ll match it.
Eligibility Criteria:
- The item must be identical in brand, model, size, and specifications.
- The item must be in stock and available for purchase at the competitor’s store.
- The lower price must be from an authorized retailer (excluding marketplaces like Amazon, eBay, etc.).
- The price match request must be made within 7 days of your purchase on mrtobaccoshop.com.
Exclusions:
- Prices from auction sites, marketplaces, or unauthorized retailers.
- Clearance, open-box, refurbished, or final sale items.
- Flash sales, pricing errors, or coupon-based discounts.
- Items sold as part of promotional bundles or with special offers.
How to Request a Price Match:
Please contact us by email at mrtobaccoshopusa@gmail.com with the following:
- Your order number (if applicable)
- Link or screenshot showing the lower-priced item
- Product name and details, price, retailer, and availability
We will respond to your request within 1–2 business days.
After Purchase:
If you find a lower price within 7 days of purchase, we will refund the difference as store credit.
Additional Terms:
Mr. Tobacco reserves the right to verify any price match request and to deny claims that do not meet the policy conditions. Limit of one price match per item. Cannot be combined with other offers.